Fair Political Practices Commission
California State Ethics Training

Ethics Training FAQs

Creating an Account and Logging In

Q. How do I create an account with the state online ethics course?

A. Go to the “My Account” page and enter your e-mail address, password, and password confirmation, into the fields and click on the 'Create Account' button. This should create your account.

Q. What do I do if there is already an existing account?

A. If you receive an error message when you try to create an account, you may already have an account related to your e-mail address. To find out, try to login. Enter your e-mail address and password into the fields in the 'Login' section and click the 'Login' button.

Q. How do I log into my account?

A. Enter your e-mail address and password into the fields in the 'Login' section and click the 'Login' button.

Q. Why does it tell me there is already an account associated with that e-mail address when I go to login?

A. You may be entering in your e-mail address and password in the 'Create A New Account' section. Make sure to enter your e-mail address and password in the 'Log In' section, and then click the 'Log In' button.

Q. What do I do if I can’t log in?

A. Check that you are using the email address associated with your account. Do not copy and paste the email address into the field as that may include extra spaces or symbols.

Q. What should I do if I forget my password?

A. On the Log In page, there is an option to reset your password with instructions.

Q. I started the course some time ago and now I can’t find my work. Can you tell me what happened?

A. Incomplete work on the course is purged at the end of each December. Certificates for completion of the course are retained and remain accessible.

Q. Now that I am logged in, how do I navigate the course?

A. You should scroll down to see the course content. The 'Back' or 'Next' button are located at the bottom of each page. Click 'Next' to go to the next page of the training. Click 'Back' to go to the previous page.

Q. I can't see all the content of the page I'm currently on.

A. If you can’t see all of the page, you can use the scrollbar, located on the right side of the training window to scroll down to see the rest of the content.

Obtaining Your Certificate

Q. How can I obtain a copy of my certificate when I complete the course?

A. You can print a copy when you complete the course or you can send an email copy to yourself and or your department filing officer from the training site.

Q. If I later need a copy of my certificate, can I obtain a copy from the online course?

A. If you are in the same calendar year as your completion date, you can send an email copy of your certificate from the online site. You can also print a copy at any time as the certificates are permanently retained in your account. To print, log into the course and go to the My Account page. A dropdown menu showing previous certificates by completion date is next to the download certificate button. Select the desired date, click download, and a popup window will offer the option of opening in Adobe Acrobat or saving the file. Open in Acrobat and select print.

Q. I tried to open my certificate, but it would not display.

A. Please make sure you are using the latest version of your PDF viewer. Adobe Acrobat Reader is a PDF viewer that can be obtained from http://get.adobe.com/reader/.

Continuing Legal Education for Attorneys

Q. I'm an attorney seeking MCLE credit for taking the state ethics course. How do I go about obtaining credit?

A. For members of the State Bar of California, the state officials ethics training course is certified for up to 1.5 hours of general self study; it does not count towards your MCLE ethics requirement. Because this is self study, this office does not provide a separate MCLE certificate. State Bar rule 2.73(B) requires members to document self-study by keeping a record of the title, provider, credit hours, and date of the activity for one year after submission to the State Bar. When you submit or print your completion certificate for your records, you can also link to the State Bar MCLE Attendance/Participation Form to document your general self-study hours. You should save this form with your certificate to document your MCLE training for the State Bar in the event of an audit.

Screen Readers for Visually Impaired

Q. If I am visually impaired, will the training work with my screen reader?

A. The course should work on most screen readers. If you use JAWS as your screen reading software, to navigate to the previous training page press Alt + B. To navigate to the next training page Press Alt + N then press Ctrl + Home to move to the top of the page and Insert + Down Arrow to start reading.