Fair Political Practices Commission
California State Ethics Training

Ethics Training FAQs

Creating an Account

Q. I get an error when I try to create an account: "There is already an account associated with that e-mail address."

A. You may already have an account set up for that e-mail address. Enter your e-mail address and password into the fields in the 'Login' section and click the 'Login' button. If you forgot your password, you can reset it on the Reset Your Password page. It may be that there is an issue with your e-mail and/or password.


Q. I typed in my e-mail address, entered a password and confirmed the password. I then hit enter, but nothing happened.

A. After entering in your e-mail address, password, and password confirmation, click on the 'Create Account' button.


Logging In

Q. Why does it tell me there is already an account associated with that e-mail address when I go to login?

A. You may be entering in your e-mail address and password in the 'Create A New Account' section. Make sure to enter your e-mail address and password in the 'Log In' section, and then click the 'Log In' button.


Q. I started the course some time ago and now I can’t find my work. Can you tell me what happened?

A. Incomplete work on the course is purged at the end of each December. Certificates for completion of the course are retained and remain accessible.


Q. I've reached the first page of the training, but I'm not sure what to do next. Help!

A. You may need to scroll down to see the 'Back' or 'Next' button. Click 'Next' to go to the next page of the training. Click 'Back' to go to the previous page.


Q. I can't see all the content of the page I'm currently on.

A. Make sure to use the scrollbar, located on the right side of the training window, and scroll down in order to see the rest of the content.


Completing the Quizzes

Q. Every time I take a Quiz and hit 'Submit,' it brings me back to the same page!

A. You need to answer every question in the Quizzes in order to advance. Make sure to use the scrollbar located at the right-hand side of the training window in order to scroll down and see the rest of the questions.


Obtaining Your Certificate

Q. I tried to open my certificate, but it wouldn't display anything.

A. Please make sure you are using the latest version of your PDF viewer. Adobe Acrobat Reader is a PDF viewer that can be obtained from http://get.adobe.com/reader/.


Q. I'm an attorney seeking MCLE credit for taking the local ethics course. How do I go about obtaining that?

A. For members of the State Bar of California, the state officials ethics training course is certified for 1.5 hours of general self study; it does not count towards MCLE ethics requirements. Because this is self study, this office does not provide a separate MCLE certificate. State Bar rule 2.73(B) requires members to document self-study by keeping a record of the title, provider, credit hours, and date of the activity for one year after submission to the State Bar.


Notes For Visually Impaired Users

If you use JAWS as your screen reading software, to navigate to the previous training page press Alt + B. To navigate to the next training page Press Alt + N then press Ctrl + Home to move to the top of the page and Insert + Down Arrow to start reading.